APPLY- Data/Voice Roaming IREG (Airtel Nigeria)

APPLY- Data/Voice Roaming IREG (Airtel Nigeria) In order to give Nigerians the freedom to communicate, overcome daily obstacles, and promote economic and social development, Airtel Nigeria (Airtel Networks Limited), a leading mobile telecommunications services provider in Nigeria and a member of the Airtel Africa Group, is dedicated to providing innovative, exciting, affordable, and high-quality mobile services.

JOB PURPOSE

Technical requirements in the field of Core and Roaming services are anticipated of this jobholder. Participate in the worldwide deployment of roaming services with new operators, regular testing, and new testing in response to modifications or improvements in the new numbering/routing plan. Make sure that the defined targets are met for the regular Governance & Roaming KPIs.

KEY ACCOUNTABILITIES

Ensure and Maintain Roaming Performance for Voice/Data/SMS KPIs.

Roaming service activation & Troubleshooting. Configuration and Testing activity.

IREG tests preparation and execution as per business defined targets
Proactive checks and analysis as per Roaming Dashboard Activities defined and drive improvement actions in close coordination with Roaming Manager
Roaming Traffic analysis and improvement action plan to be driven
Technical guidance and QoS Monitoring thru effective usage of Roaming Suite and other related products
Drive and Deliver Roaming Products and Solutions to enhance customer delight & Roaming Revenue
Ensure Weekly Governance with Business, IT and RA to review the status of new launches, Customer complaints & Frauds
Monitoring of Roaming Inbound and Outbound Traffic
Regular Configuration audit and implement service gaps
Regular SIM audits and sign OFF with Roaming Manager to avoid any Potential Frauds
Understand the roamers performance by managing roaming tests,
Suggest and implement the right solutions in order to keep the roamers and to improve the roaming traffic,
Roaming statistics database for reference,
Track and Review Roaming TT,CR,IREG test, Dashboard
IR Database management and SIM management

APPLY- Data/Voice Roaming IREG (Airtel Nigeria)

Detailed and Effective Documentation

Ensure all documentation are stored in Central location with Unique ID and Version, regularly updated pertaining to :
Solution Design, HLD,LLD, Acceptance Docs, Roaming Database, Capacity & Utilizations for the Roaming Suite
NCP & Project Related document
New Roaming Products
Roaming N/W KPI & SLA
Roaming IR Database
SIM Management Doc

Vendor/Partner Management

Technical relationship with Roaming partners
Ensure Response to the Roaming Partners Queries/Issues

Time management

Prioritize self-workload as required to meet the fluctuating demands of business and requirements from other stakeholders.

SKILLS AND KNOWLEDGE

Educational Qualifications & Functional / Technical Skills

Bachelor/Masters of Telecommunication/Electronic Engineering degree/Computer Science
Detailed working Telecommunications Knowledge
Analytical and Presentation skills

Relevant Experience

5 – 7 years of Work Experience on an Telco Roaming/Settlement Systems
Networking roaming experience,
Experience in Core/Radio Network, GSM.
Good project management knowledge
Experience in measuring and analyzing network KPI ‘key performance indicators’

Other requirements (Behavioural etc.)

Personal Integrity and good interpersonal relationship
Must have excellent organizational and communication skills.
Highly organized and good at implementation
Time management skills with commitment to project timelines.
Self-motivational skills
Good analytical and problem solving skills.
Good practical skills in troubleshooting and fault resolution for supporting operations teams as an escalation point

If you’re interested, kindly APPLY HERE

Only shortlisted candidates will be contacted.

We value diversity and are an equal opportunity employer. As a result, we do not discriminate against candidates based on factors including their colour, handicap, religion, or gender. Every career opportunity is chosen based on merit, credentials, and business needs.

APPLY- Data/Voice Roaming IREG (Airtel Nigeria)